ShipStation is a fulfillment management platform, made to help streamline the shipping process for e-commerce brands. ShipStation allows users to import orders from various selling channels, including online stores and marketplaces, consolidating them into one interface for easier management. This eliminates the need to log into multiple platforms to manage orders. The platform isn’t limited to single-brand businesses, as users can manage orders from multiple stores or brands within a single account. 

The platform integrates with over 180 carriers, enabling users to compare shipping rates, choose the best options, and access discounted shipping rates from major providers like UPS, USPS, and DHL.

ShipStation automates many shipping tasks, such as label printing and order updates, updating the order status on the corresponding sales channel, reducing manual work and minimizing errors in the fulfillment process.

It helps maintain accurate inventory levels across all selling channels, ensuring that stock is updated in real-time as orders are shipped. Users can import past orders from their sales channels, typically up to 90 days of order history. 

Users can personalize email confirmations and tracking pages to enhance customer experience and reinforce brand identity.

ShipStation simplifies the returns process, making it easier for businesses to handle customer returns efficiently. They provide a branded returns portal that can be integrated into your website. This allows customers to initiate returns themselves, saving time for both the customer and the business. Instead of including pre-paid return labels with every shipment, ShipStation allows for pay-on-use return labels, saving on unnecessary printing and postage costs. (Added bonus: ShipStation offers free, unlimited returns for Shopify and WooCommerce sellers when using ShipStation's discounted carrier rates!!)

The platform provides reporting tools that allow businesses to track shipping performance, costs, and customer interactions, facilitating data-driven decision-making.

By consolidating orders from various sources into a single interface, ShipStation simplifies the order management process, saving time and reducing errors for e-commerce businesses handling sales across multiple channels.