FAQ

Q: Which countries and marketplaces does buffaBRAND work with? 

A: We mostly focus on Amazon.com, Amazon.ca, Amazon.au and Amazon.uk because we offer our services exclusively in English, but can assist in any Amazon Marketplace around the globe if you’re multilingual.

We are located in Buffalo, NY, United States (EST) and will work with all time zones as needed. 

Q: Are there any long-term contracts required to be signed? 

A: Short answer, NO.  All packages are for the terms disclosed within, usually by the hour, week, or SKU.  We do, however, offer custom long-term services with extended terms. Message for details.  

Q: How do you communicate with your clients? 

A: We utilize Zoom Calls & email.

Q: What if I have some questions before I order? 

A: Please feel free to reach out ahead of ordering, however, it is our policy not to get into the details of the order until an order has been placed. For current or former clients, exceptions may be made on a case by case basis.

Q: What happens when I place my order? 

A: Immediately after placing your order you’ll receive our engagement form and instructions for the next steps.  Our detailed form will walk you through the step-by-step process to get your order started and completed as quickly as