FAQ

Q: Which countries and marketplaces does buffaBRAND work with? 

A: We mostly focus on Amazon.com, Amazon.ca, Amazon.au and Amazon.uk because we offer our services exclusively in English, but can assist in any Amazon Marketplace around the globe if you’re multilingual.

We are located in Buffalo, NY, United States (EST) and will work with all time zones as needed. 

Q: Are there any long-term contracts required to be signed? 

A: Short answer, NO.  All packages are for the terms disclosed within, usually by the hour or product.  We do, however, offer long-term services with extended terms such as PPC Management & Account Management.

Q: How do you communicate with your clients? 

A: We utilize Zoom Calls, Email, Google Drive & Basecamp Project Management.

Q: What if I have some questions before I order? 

A: Please feel free to reach out ahead of ordering, however, it is our policy not to get into the details of the order until an order has been placed. If you're new to buffaBRAND, schedule a Free Intro Call!

Q: What happens when I place my order? 

A: Immediately after placing your order you’ll receive our Engagement Form PDF download that will include all next steps. 

Our detailed form will walk you through the step-by-step process to get your order started and completed as quickly as possible. It covers account access, information submission, and all other details.