amzMANAGE MAX includes 1 Monthly Meeting With An Account Expert, Expedited Communication Support, Access To A Private Basecamp Folder, and Inventory/Product Listing Assistance. MAX also includes VOC issues, Amazon Support Case Management, Product Policy Resolution and Advanced Reporting Solutions.
Package Lengths: 3 Months or 12 Months
Managing an Amazon Seller Account can be more than a full-time job, especially as you scale past the size of your support staff. We have built amzMANAGE at the request of many clients so we can better support their needs. Let buffaBRAND work with your team, guide your next steps, and reduce the risk of suspension in your account.
1 Monthly Meeting to discuss issues, opportunities and plan for next steps with your Amazon Seller account. We can help build your brand through consistent guidance and support.
Expedited Communication & Access To Basecamp give you direct access to our entire team at any time! Whether you need a little insight or you need our team to jump onto a project, get a hold of us when you need us!
Inventory/Product Listing Assistance means we can assist with getting things right in your account. We'll help with basic issues such as stuck inventory, planning, and small optimizations items. If you're looking for Policy Violation & Product Suspensions, you'll want to explore our MAX package.
NCX/VOC Issues can cause product suspensions and long term issues if they are not addressed. If they are consistent, then you need support to help remedy the issues and reduce downtime.
Amazon Case Management means that we will open tickets and follow up on cases that need resolution. Our entire team has been handling this for years. We understand how Amazon works, how they communicate, and how to get work done.
Policy Violations are serious business. This generally means your product has been removed and that your account is under review. Violations require immediate attention in order to prevent loss.
Advanced Reporting Solutions are available through pulling various reports that Amazon has available. We often have questions on how to see the true profit of a brand or products. Amazon makes this purposely ambiguous to keep your margins hidden. We can work with you to build better detailed reporting and cut through the fog.